“You need to have sufficient resources against your priorities. Your eyes have to be open every day.” Quote by Michael J. Silverstein
“Failure to make the tough but necessary choices means slow painful death.” MeanChoicesToughPainfulPainful Death Author:Michael J. Silverstein
“I believe in classic ideas. They are timeless. They are forever. There are many fads in management.” BelieveIdeasI BelieveForeverManagementI Believe InClassicTimelessFads Author:Michael J. Silverstein
“The truth is that business is simple: create great products, merchandise them at the point of sale, continuously innovate and surprise, reward and achieve a position of loyalty with your front line, and seek new truth from the market. Deliver the goods at a competitive cost. Price to earn a decent but not competitively inviting return. Not much else matters.” MatterLinesSimpleAchieveFrontsPositionProductsReturnTruth IsCostSurpriseRewardsLoyaltyDecentGoodsInvitingMerchandise Author:Michael J. Silverstein
“Our most exciting discoveries come from studying anomalies. The once-in-1000 occurrence is worth getting detail on.” StudyDiscoveryExcitingDetailsAnomalies Author:Michael J. Silverstein
“For me, it's often about consumption behavior. I focus my energy on understanding the heavy user. They are "odd" but hold opportunity. I ask: how do they use the product, what motivates them, how can we clone them.” UseAsksOpportunityEnergyUnderstandingFocusProductsBehaviorHeavyOddUsersConsumption Author:Michael J. Silverstein
“A lot of people believe you only need a vision. This is simply not correct. You need brilliant execution every day. It's about attention to all the details of go to market.” PeopleNeedsBelieveAttentionVisionDetailsBrilliantExecution Author:Michael J. Silverstein
“Many companies routinely do things that are not important. They fail to prioritize. They get involved with details that don't matter.” ImportantMatterCompanyFailingInvolvedDetailsGet InvolvedPrioritize Author:Michael J. Silverstein
“People need to be inspired. They need to hear and believe a story. If you want them to be self-motivated, you need to engage them.” PeopleIfsWantNeedsBelieveSelfStoriesInspiredMotivatedBe InspiredSelf Motivated Author:Michael J. Silverstein
“My best clients tell stories that inspire. They tell stories about situations that you can identify with.” StoriesSituationInspireClients Author:Michael J. Silverstein