“"I would like to apologize" may sound like an apology, but it is no more an actual apology than saying "I would like to lose weight" makes you suddenly slimmer.”
Quote by John Kador
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Effective Apology: Mending Fences, Building Bridges, and Restoring Trust
This book delves into the art of crafting and delivering meaningful apologies. It explores the psychological and emotional aspects of apologies, offering strategies for both individuals and organizations to mend fences, build bridges, and restore trust in damaged relationships. more
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“An apology informed is good; an apology performed is better.”
Source: Effective Apology: Mending Fences, Building Bridges, and Restoring Trust
Source: Effective Apology: Mending Fences, Building Bridges, and Restoring Trust
Source: Effective Apology: Mending Fences, Building Bridges, and Restoring Trust
“We value apology in the abstract, but turn our backs on it in practice.”
Source: Effective Apology: Mending Fences, Building Bridges, and Restoring Trust
“Soon I realized that if beauty equalled forgiveness, I was never going to be forgiven.”
Source: Effective Apology: Mending Fences, Building Bridges, and Restoring Trust (Large Print 16pt)
Source: Effective Apology: Mending Fences, Building Bridges, and Restoring Trust
Source: Effective Apology: Mending Fences, Building Bridges, and Restoring Trust
Source: Effective Apology: Mending Fences, Building Bridges, and Restoring Trust
“Apology may be scorned, but it retains its inherent value.”