“Luck is always the last refuge of laziness and incompetence.”
Quote by James Cash Penney
Work
This autobiography presents the personal narrative of James Cash Penney, who established one of the largest department store chains in the United States. The title references Penney's distinctive approach to business, which treated employees and associates as partners rather than subordinates. The book traces his journey from a small-town Missouri upbringing through the founding of his first store in 1902 and the subsequent expansion into a nationwide retail enterprise. Penney details his commitment to what he termed the Golden Rule philosophy of retailing, emphasizing fair dealing, quality merchandise, and community service. The autobiography offers insight into early twentieth-century American retail development, the growth of chain stores, and the personal values that shaped a major commercial institution during a transformative period in American business history. more
Author
You May Also Like
“Growth is never by mere chance; it is the result of forces working together.”
“Responsibilities are given to him on whom trust rests. Responsibility is always a sign of trust.”
“Courteous treatment will make a customer a walking advertisement.”
“Change is vital, improvement the logical form of change.”
“No serious-minded man should have time for the mediocre in any phase of his living.”
