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Customer Relationship Quotes

Browse 16 quotes about Customer Relationship.

Customer Relationship Quotes

“Your most unhappy customers are your greatest source of learning.”

“Too many companies these days can't tell the difference between good profits and bad.... By now you're probably wondering how in heaven's name profit, that holy grail of the business enterprise, can ever be bad. Short of outright fraud, isn't one dollar of earnings as good as another? Certainly, accountants can't tell the difference between good and bad profits. They all look the same on an income statement. While bad profits don't show up on the books, they are easy to recognize. They're profits earned at the expense of customer relationships.”

“We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.”

“There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.”

“Kind words can be short and easy to speak, but their echoes are truly endless.”

“When dealing with people, remember you are not dealing with creatures of logic, but creatures of emotion.”

“The most important thing in communication is hearing what isn't said.”

“There is only one boss. The customer.”