“It is so much easier to be nice, to be respectful, to put yourself in your customers' shoes and try to understand how you might help them before they ask for help, than it is to try to mend a broken customer relationship.”
Quote by Mark Cuban
Author
Mark Cuban
Mark Cuban, born on July 31, 1958, is an accomplished businessman, investor, and television personality. He is renowned for his investments in the sports, media, and internet industries, most notably his investment in the broadcast company Hulu and the Dallas Mavericks basketball team. Cuban is respected for his straightforwardness, innovation, and business acumen. more
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