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Quote by Peter Drucker

“Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.”

Quote by Peter Drucker

Author

Peter Drucker, born on November 19, 1909 in Austria and died on November 11, 2005 in the United States, is regarded as the father of modern management. He is one of the greatest management thinkers of the 20th century. Drucker dedicated his life to the study of management theory and practice, and his works have had a profound impact on global enterprise management. more

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