“I'm not saying that advertising is going away. But the balance is shifting. If today the successful recipe is to put 70 percent of your energy into shouting about your service and 30 percent into making it great, over the next 20 years I think that's going to invert.”
Quote by Jeff Bezos
Author
You May Also Like
Source: Let My People Go Surfing: The Education of a Reluctant Businessman--Including 10 More Years of Business Unusual
