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Quote by Bill Capodagli

“When you focus on results, you will very seldom see a change in your culture. But, if you focus on a customer-centric culture, you will realize long-term results.”

Quote by Bill Capodagli

Author

Bill Capodagli is an American author born in 1948. His works span a variety of genres, including history, culture, and business. more

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“When you are young, if you can define your long-term dream, - something that you can get passionate about - solidify your values, dare to take a risk and then put a plan together to accomplish that dream... that could be the difference between success and failure in life.”

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“The role of any exceptional facilitator or consultant is to work themselves out of a job.”

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“This is great if you know all those "not to do" strategies. Sometimes you learn the "not to do's" by doing. The key is to fail forward fast. Try, fail, learn, and quickly try again.”

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“Often we will learn more from our failures than we do from our successes.”

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“In today's global economy, innovations and improvements to products and services are not only happening more rapidly than ever before in history, they are being communicated instantaneously. So, it's "innovate or die"!”

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“An idea becomes great when it becomes tangible.”

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“Vision without execution is like a plane without wings, or Dumbo without ears, it just won't fly.”

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“Productivity starts with doing the right things.”

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“The two critical questions to ask are: "Who is my customer?" and "What value am I adding?" Unfortunately, many workers cannot answer these questions. They tend to blindly do things, and develop bad habits of doing things over and over for no good reasons.”

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“The key is to make sure you are doing the "right things" before you worry about doing things "right".”

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