“Empathy in broadest sense refers to the reactions of one individual to the observed experiences of another” Quote by Mark H. A. Davis
“I recommend allowing others the opportunity to fully express themselves before turning our attention to solutions or requests for relief. When we proceed too quickly to what people might be requesting, we may not convey our genuine interest in their feelings and needs; instead, they may get the impression that we're in a hurry to either be free of them or to fix their problem. Furthermore, an initial message is often like the tip of an iceberg; it may be followed by yet unexpressed, but related - and often more powerful - feelings.” PeopleNeedsMayFeelingsProblemMightOpportunityInterestPowerfulAttentionMessagesEmpathySolutionsGenuineImpressionRelatedReliefAllowingInitialsRequestIceberg Author:Marshall B. Rosenberg
“By maintaining our attention on what's going on within others, we offer them a chance to fully explore and express their interior selves. We would stem this flow if we were to shift attention too quickly either to their request or to our own desire to express ourselves.” IfsSelfDesireChanceAttentionOffersEmpathyFlowStemInteriorsMaintainingRequest Author:Marshall B. Rosenberg
“What evidence is there that we've adequately empathized with the other person? First, when an individual realizes that everything going on within has received full empathic understanding, they will experience a sense of relief. We can become aware of this phenomenon by noticing a corresponding release of tension in our own body.” FirstsPersonsBodyIndividualUnderstandingRealizingEmpathyEvidenceReleaseTensionReliefPhenomenonNoticingCorresponding Author:Marshall B. Rosenberg
“A second even more obvious sign is that the person will stop talking. If we are uncertain as to whether we have stayed long enough in the process, we can always ask, "Is there more that you wanted to say"?” IfsPersonsLongEnoughWantedAsksProcessTalkingEmpathyObviousUncertain Author:Marshall B. Rosenberg
“We need empathy to give empathy. When we sense ourselves being defensive or unable to empathize, we need to (a) stop, breathe, give ourselves empathy, (b) scream nonviolently, or (c) take time out.” NeedsGivingEmpathyBreatheScreamTake Time Author:Marshall B. Rosenberg
“Translate all self-judgments into self-empathy.” SelfJudgmentEmpathyTranslate Author:Marshall B. Rosenberg
“Self-empathy in NVC means checking in with your own feelings and needs.” NeedsMeanSelfFeelingsEmpathy Author:Marshall B. Rosenberg
“Tragically, one of the rarest commodities in our culture is empathy. People are hungry for empathy, They don't know how to ask for it.” PeopleKnowsCultureAsksKnow HowEmpathyHungryCommodity Author:Marshall B. Rosenberg
“All that has been integrated into NVC has been known for centuries about consciousness, language, communication skills, and use of power that enable us to maintain a perspective of empathy for ourselves and others, even under trying conditions.” TryingHas BeensUseLanguageConsciousnessKnownConditionsCenturyCommunicationPerspectiveSkillsEmpathyCommunication SkillsIntegratedLanguages CommunicationUse Of Power Author:Marshall B. Rosenberg