“Empathetic people are superb at recognizing and meeting the needs of clients, customers, or subordinates. They seem approachable, wanting to hear what people have to say. They listen carefully, picking up on what people are truly concerned about, and respond on the mark.”
Quote by Daniel Goleman
Work
Primal Leadership, With a New Preface by the Authors: Unleashing the Power of Emotional Intelligence
Primal Leadership delves into the concept of emotional intelligence and its impact on leadership effectiveness. The authors provide a comprehensive framework for understanding and developing emotional intelligence, emphasizing its importance in creating a positive and productive work environment. The book also includes practical strategies for leaders to apply emotional intelligence in their daily work and personal lives. more
Author
Daniel Goleman
Daniel Goleman is an American psychologist and author, renowned for his contributions to the field of emotional intelligence (EQ). His book 'Emotional Intelligence' became an international bestseller and propelled the importance of emotional intelligence in education, the workplace, and personal development. more
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“Empathy is the greatest virtue. From it, all virtues flow. Without it, all virtues are an act.”