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Quote by Jack Welch

Author

Jack Welch
Jack Welch

Jack Welch, born on November 19, 1935, is an accomplished author. His works span a variety of fields including business, management, and personal growth, and have been widely appreciated by readers. more

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“To achieve consistently terrific customer service, you must hire wonderful people who believe in your company's goals, habitually do better than the norm and who will love their jobs; make sure that their ideas and opinions are heard and respected; then give them the freedom to help and solve problems for your customers. Rather than providing rules or scripts, you should ask them to treat the customer as they themselves would like to be treated - which is surely the highest standard.”