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Quote by Craig D. Lounsbrough

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Craig D. Lounsbrough

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“The best bosses are committed to letting their workers work—whether on creative tasks such as inventing new products or on routine things such as assembling computers, making McDonald’s burgers, or flying planes. They take pride in being human shields, absorbing or deflecting heat from inside and outside the company, doing all manner of boring and silly tasks, and battling idiots and slights that make life harder than necessary on their people.”

“...executives are often insulated from the scale and variety of problems faced by junior employees. Even when senior leaders try to seek out information, most employees put on a brave face because they’re afraid to show weakness or vulnerability. Top leaders are further handicapped by their own psychology: Research shows that power reduces empathy, which means they identify less with both the frontline employees’ challenges and the middle managers who must deal with these issues daily.”

“Jugar a las oficinas es fácil si sabes cómo. El trabajo es solamente un papel que hay que interpretar. He aprendido a dominarlo a la perfección: sé los chascarrillos que siempre funcionan para romper el hielo. Sé lo que tengo que preguntar para parecer atenta e interesada. Y sé lo que tengo que decir para que el tiempo fluya más rápido sin hacer realmente nada hasta las seis de la tarde. [...] Lo cierto es que no sé hacer nada en particular y no sé cómo he llegado aquí. Intuyo que perfeccionando el juego de las oficinas hasta que los demás se han ido creyendo que soy una gran profesional. [...] El juego de las oficinitas consiste en saber expresarse cuando toca. En decir «preparar un Excel» o «hacer una presentación» como si estuvieras hablando de una operación a corazón abierto o en alargar excesivamente una explicación, llena de detalles aburridos, para que la gente pierda el hilo de lo que estás contando y no te pregunte nada al terminar.”

“The more you go with the flow of life and surrender the outcome to God, and the less you seek constant clarity, the more you will find that fabulous things start to show up in your life.”

“Isn't that always the way adult life begins? You think you'll become something different, something new. At first, you swim violently against the tide, your body straining until your muscles give out, until you can't push any harder, until you stop fighting and float, letting the water take you back to shore, where the rest of the world is already at the office, typing on their computers beneath fluorescent lights, toiling away in the glare of permanent productive daylight.”

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