“If you destroy the people of a company, you do not have much left.”
Quote by W. Edwards Deming
Author
W. Edwards Deming
W. Edwards Deming was a renowned statistician and management consultant, best known for his contributions to quality management theory. He worked for the United States Navy during World War II and later promoted the concept of statistical process control (SPC). Deming's theories and methods had a profound impact on the manufacturing industries in Japan and other countries, widely regarded as a key factor in Japan's economic miracle. more
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“Quality begins with the intent, which is fixed by management.”
“Experience by itself teaches nothing.”
Source: The Essential Deming: Leadership Principles from the Father of Quality
“Postulate 2. Constant systems of chance causes do exist in nature.”
“Postulate 3. Assignable causes of variation may be found and eliminated.”
Source: Statistical Method from the Viewpoint of Quality Control