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Quote by Richard Koch

“Marketing, and the whole firm, should devote extraordinary endeavour towards delighting, keeping for ever and expanding the sales to the 20 per cent of customers who provide 80 per cent.”

Quote by Richard Koch

Book:The 80/20 Principle
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The 80/20 Principle

The 80/20 Principle investigates the idea that a small number of efforts can yield a significant portion of the results. It examines how this principle can be utilized in business, productivity, and personal development, offering strategies for maximizing efficiency and effectiveness. more

Author

Richard Koch
Richard Koch

Richard Koch, born on July 28, 1950, is a British author whose works span across various fields such as business, economics, and philosophy. He is known for his unique perspective and in-depth analysis. more

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