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Quote by Jeffrey Gitomer

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Customer Satisfaction is Worthless, Customer Loyalty is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know

The book delves into the concept that customer loyalty is a valuable asset for businesses, providing actionable insights and techniques to enhance customer retention and encourage positive word-of-mouth. more

Author

Jeffrey Gitomer
Jeffrey Gitomer

Jeffrey Gitomer is an American author, speaker, and sales training expert. He is best known for his best-selling book 'The Art of Selling,' which has become a classic in the sales field. Gitomer's works cover a range of topics including sales, customer service, and leadership, and his books and training courses are widely popular worldwide. more

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