“As you rock rapport, you will open doors, earn loyalty, establish long-term relationships, and promote mutually respectful interaction. How can you break the ice and move toward creating a positive connection?”
Source: The Art of Connection: 8 Ways to Enrich Rapport & Kinship for Positive Impact
“11 Tips for Building Rapport
1. Adapt to the other person’s energy level.
2. Assume rapport.
3. Be open and friendly.
4. Exude warmth and approachability.
5. Find common ground or mutual agreement.
6. Keep your commitments and always follow through.
7. Make eye contact.
8. Soften your voice, your smile, and your eye contact to convey openness and interest.
9. Match and mirror a person’s gestures and body language.
10. Pay attention.
11. Validate the other person by asking questions and showing sincere interest in their answers.”
Source: The Art of Connection: 8 Ways to Enrich Rapport & Kinship for Positive Impact
“The bottom line is that, as human beings, we all crave belonging and connection. This only happens when trust is established and continuously cultivated.”
Source: The Art of Connection: 8 Ways to Enrich Rapport & Kinship for Positive Impact
“For leaders, trust can make all the difference in the viability of their teams. When there is mistrust or low connectivity, teams can falter and fight—making productivity and profitability suffer.”
Source: The Art of Connection: 8 Ways to Enrich Rapport & Kinship for Positive Impact
“Top sales professionals will confirm that nurturing their “sphere of influence” is essential to their success. When trust and rapport are well cultivated, it can yield tremendous bottom-line results.”
Source: The Art of Connection: 8 Ways to Enrich Rapport & Kinship for Positive Impact
“Trust and rapport are the connective tissue for gaining and maintaining healthy relationships. They provide people with the comfort and reassurance that they are doing business with an organization who cares.”
Source: The Art of Connection: 8 Ways to Enrich Rapport & Kinship for Positive Impact
“Animation. Enthusiasm. Sincerity. Excitement. Acceptance. Have I just described your family dog? You’re happy to see him because he is so happy to see you. It is no wonder dogs are called “Man’s Best Friend” with attributes like that. Their natural propensity for joy makes them among the most personable and friendly creatures on the planet. Human beings could learn a thing or two from their eager and earnest approach to life.”
Source: The Art of Connection: 8 Ways to Enrich Rapport & Kinship for Positive Impact
“People who exude these qualities are treasures indeed—not only to the friends they make and strangers they meet, but to the companies who employ them.”
Source: The Art of Connection: 8 Ways to Enrich Rapport & Kinship for Positive Impact
“These special people are genuinely warm, sincerely kind, and put people at ease with their inviting nature and light-hearted conversation. They are easy to talk to, easy to like, and bring a positive vibe to even the most stressful situations.”
Source: The Art of Connection: 8 Ways to Enrich Rapport & Kinship for Positive Impact
“Wise leaders know that being personable ad friendly is the highly-prized personality for employees who are meeting, greeting, and engaging on the front lines with customers. They are the real ambassadors of good will who make positive first impressions for the organization. Their affinity for being personable and friendly can boost the attractor factor for winning business, loyalty, and rave reviews.”
Source: The Art of Connection: 8 Ways to Enrich Rapport & Kinship for Positive Impact