“A proper apology consists of conveying the 3 Rs: regret (genuine empathy with the other)responsibility (not blaming someone else)and remedy (your willingness to fix it).”
Quote by Kevin Kelly
Work
Excellent Advice for Living: Wisdom I Wish I'd Known Earlier
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Author
Kevin Kelly
Kevin Kelly, born on August 14, 1952, is a seasoned editor with a broad influence in the fields of technology, culture, and art. He has held editing positions at several renowned publishing houses and brought many excellent works to readers. more
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