“Delusionary Defilade: Leaders who surround themselves with sycophants remain ‘protected’ from seeing things as they are, continue to see things as they want them to be, and delusions of adequacy often follow. This is usually evidenced by a ‘leader’ telling a group to ‘not let perfect be the enemy of good’ when no plan, perfect or good, is likely to be presented as a course of action. The idea of ‘how things should be’ regarding the problem itself or the team’s capabilities, rather than understanding how things ‘are,’ will result in an incorrect orientation that prevents even a good plan from emerging.”
Source: The Workplace Zombie: One Bureaucrat’s Path to Better Understanding the Virus and Its Vectors
“How unfair it was that women have to make the choice to be nice or to be powerful.
“Don’t let what other people say, good or bad, pressure you into feeling small. The world does that enough to women. I won’t let it happen to my own sister.”
Source: Ladies of the House: A Modern Retelling of Sense and Sensibility
“To those who perpetuate harassment and gossip, they need them to reflect on the harm they cause directly or indirectly.Their words and actions have the power to destroy relationships, erode trust, and suffocate hope.”
“Training that isn’t applied is training that’s forgotten.
Make learning stick—or don’t bother.”
“A bad hire costs more than an empty seat.
Hire for fit, not just for now.”
“Your employees could have solved your biggest challenge last week—if you’d known how to tap into their potential.”
Source: Ideas to Action: Unlock your organization's hidden genius to ignite innovation and accelerate results
“Care for your employees first, treat them with respect, empathy, and dignity, and they will care for your customers. When your team feels valued, loyalty, trust, and excellence naturally follow.”
“Gen Z is not a disruption to be managed. They are a prototype to be studied.”
Source: Work for What's Next: Why Workplace Culture is Failing and How the Next Generation Can Fix It
“Teams don't rise to the level of their potential. They fall to the level of their conversations.”
Source: Forward Talk: The Bold New Method For Getting Teams Unstuck
“The ideal is to have a workplace where people enjoy coming into work. That's good for everyone.”