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Quote by Susan C. Young

“Become keenly aware of these three layers to discover whether you're listening with interest and intent for excellent communication and understanding—or are you unintentionally sabotaging potentially phenomenal conversations. Knowledge of the listening planes will raise your awareness. And as you apply these, enjoy the surprising difference.”

Quote by Susan C. Young

Book:The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
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The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact

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Susan C. Young

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“Becoming an empathetic listener helps you to better understand how another person feels and why they communicate as they do.”

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“When my son Nick was five years old, he was sitting at the kitchen bar while I prepared dinner. In typical busy mother fashion, I was multitasking—cooking, cleaning, running the laundry, answering the phone, and attempting to listen to what he had to say.”

Relationship QuotesCommunication SkillsQuotes By Susan C YoungCustomer Service QuotesMotivational Speaker Susan YoungSusanspeaks ComPositive First Impression QuotesActive ListeningHealthy Conversation
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“Listening is one of the finest ways to demonstrate our love for another human being. How many marriages could be saved, friendships healed, careers made, and opportunities enjoyed if people would simply stop what they are doing and listen deeply to what another person has to say. If practiced by everyone, this principle could be a world-changer!”

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Book:The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
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“The process of attentive listening makes the other person feel important, valued, and heard. For Nick, listening was, and still is, love. I've never forgotten that precious moment—and the lesson!”

Relationship QuotesCommunication SkillsQuotes By Susan C YoungCustomer Service QuotesMotivational Speaker Susan YoungSusanspeaks ComPositive First Impression QuotesActive ListeningHealthy Conversation
Book:The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
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“Think about the people in your life with whom you have the most engaging dialogue—the ones who will listen to you and consider your opinions regardless of the topic. They'll stop whatever they are doing to give you their full attention. They become completely present and hear you.”

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“Three days?' Dain fires back, leaning in. 'You couldn't make it three days?' 'It has nothing to do with him.' I interrupt, setting my dragon down with a little more force than necessary. 'That's up to Tairn and Sgaeyl.' 'You never considered that it was you I couldn't stay away from?' I crook my right arm and jab it into Xaden's biceps. He doesn't mean that. Not when he's still adamant that kissing me was a mistake. And if he does... I'm not going there... 'Now, now, you'll give our little communication secret away if you can't keep from being so... violent.' He barely restrains a smile, obviously loving that he gets the last word.”

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“Each day offers you an opportunity to overcome obstacles and fears in your life. Those victories, however small they appear, are significant and don’t need to be measured against or compared with those of someone else. They stand on their own as important measures of your own personal capabilities.”

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Book:The Lighthouse Effect: How Ordinary People Can Have an Extraordinary Impact in the World
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