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Quote by Oscar Auliq-Ice

“Good customer service is a revenue generator.”

Quote by Oscar Auliq-Ice

Book:Happy Customers

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Happy Customers

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Oscar Auliq-Ice

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“Good customer service gives customers a complete, cohesive experience that aligns with an organization’s purpose.”

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“Transforming your customer service from mediocre to great won't happen overnight, though. It requires a serious commitment to meaningful change, a team of rockstar support professionals, and work across the entire organization.”

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“Happy customers become loyal customers.”

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“When customers feel like you value them — like they’re truly special to you — they’ll keep coming back.”

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“Understanding that customer service is the cornerstone of your customer experience helps you leverage it as an opportunity to delight customers and engage them in new, exciting ways.”

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Book:Happy Customers

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“There are four key principles of good customer service: It's personalized, competent, convenient, and proactive. These factors have the biggest influence on the customer experience.”

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“Good customer service always starts with a human touch.”

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“Personalized interactions greatly improve customer service and let customers know that your company cares about them and their problems.”

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“While others were dreaming about it - I was getting it done.”

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“Instead of thinking of service as a cost, consider it an opportunity to earn your customer’s business all over again.”

Marketing Public Relations Customer Service Customer Relations

Book:Happy Customers

Source: Happy Customers