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“The biggest factor that contributes to a vulnerable identity is “all-or-nothing” thinking: I’m either competent or incompetent, good or evil, worthy of love or not. The primary peril of all-or-nothing thinking is that it leaves our identity extremely unstable, making us hypersensitive to feedback. When faced with negative information about ourselves, all-or-nothing thinking gives us only two choices for how to manage that information, both of which cause serious problems When faced with negative information about ourselves, all-or-nothing thinking gives us only two choices for how to manage that information, both of which cause serious problems.”

Quote by Douglas Stone

Book:Difficult Conversations 10th (tenth) edition Text Only
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Difficult Conversations 10th (tenth) edition Text Only

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Douglas Stone

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