“Someone once said that there are always flowers for those who want to find flowers. I think that's true. But I also think that there are always cakes for those who want to find cakes.”
“You need to choose wisely: what are the two to five metrics that provide the best reflection of overall value stream performance?”
Source: Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation
“The problem is that most organizations have established neither value streams KPIs more process-level KPIs. This is the primary reason why organizations continue to fight fires, don't capture greater market share, don't generate as much profit as they could, have burned-out workforces, and create self-inflicted chaos that they could otherwise avoid.”
Source: Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation
“Process mapping teams often get stalled by excessive focus on variation and differences within processes, whereas value stream maps reveal macro-level similarities.”
Source: Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation
“A man of logic is a man of sin.”
“it's unrealistic to expect work systems that have existed for years or even decades to be completely transformed in a matter of months. Any consultant who tells you that it's likely, or even possible, should be shown the door”
Source: Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation
“one advantage of working backward is that the reverse perspective can sometimes reveal opportunities and problem-solving strategies that taking the usual course may not uncover.”
Source: Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation
“When the team members have achieved a deep understanding of the current state and they are mapping on consecutive days, designing the future state often occurs organically- as long as people are open to challenging their existing silo-centric paradigms about how and where work should be performed”
Source: Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation
“You want those closet to the work designing tactical-level improvements rather than leaders who are too far from the work to determine exactly what should be done to reach a target condition.”
Source: Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation
“Depending on the organization, designing an improved state can also require thick skin, intestinal fortitude, and a hefty dose of courage.”
Source: Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation