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Quote by G. Richard Shell

“Gently push back, at least for one round. Cooperative people are programmed to say yes to the first reasonable proposal someone makes. To improve, you need to practice pushing back a little. A simple question that works well is: “Can you do better than that?” If the other side says no and you feel you can sustain the process for another round, ask for help understanding why that is the best they can do. If their answer makes no sense, share your confusion. You will get farther with a little polite persistence than you will by quick surrender.”

Quote by G. Richard Shell

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G. Richard Shell

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“Gently push back, at least for one round. Cooperative people are programmed to say yes to the first reasonable proposal someone makes. To improve, you need to practice pushing back a little. A simple question that works well is: “Can you do better than that?”

“I squeeze his arm as Heather sticks the food in the oven. “Of course she will. Think of being here with Vivi as an apprenticeship. You learn what you need to know, and then you come home.” “How will I know when I’ve learned it, since I don’t know it now?” he asks. The question sounds like a riddle. “Come back when returning feels like a hard choice instead of an easy one,” I answer finally. Vivi looks over, as though she’s overheard. Her expression is thoughtful.”