“Why Does Mirroring Work? Scientific research suggests ‘mirroring’ techniques works because of the mirror-neurons which are fired in our brains when we both perceive and take action. When we observe someone doing something, we may feel as if we are having the same experience.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“When you see someone smile, does it naturally make you want to smile back? When you are irritable, do you find that people mirror your irritability? When someone yawns around you, do automatically do the same? When you hear someone celebrating, do you feel inclined to join in and celebrate too? Your responses are not forced, but instinctual and empathetic.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“Mirroring provides social cues through body language and behavior which enable us to develop more empathy and understanding for others.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“Who are we the most comfortable with? People who are the most like us! The “Similarity-Attraction Hypothesis” (Newcomb, 1956) found that similar (real or perceived) personalities are a major determinant of our likability and friendship choices. It is simply human to gravitate toward people like us. This tribal inclination runs the gamut across demographics of age, ethnicity, culture, education, religion, and even personality style. Mirroring will enable you to find ways to create the comfort of familiarity through similarity.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“Since we know people like to do business with people who are most like themselves, consider this: Excellent sales people understand that "matching and mirroring" another person’s body language is a powerful technique and subliminal way to develop trust, build rapport, and make their clients more comfortable and engaging. Subtly mirroring the postures, gestures, and body language of your client inspires a kinship of commonality.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“Early in my sales career, various sales trainers taught our teams how to use matching and mirroring to build rapport and earn trust with our clients. When done well, it would inevitably help us improve customer service and closing ratios. It was not encouraged as a deceptive sales practice to manipulate, but rather a subtle way to make a great first impression and connect on a meaningful level.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“By mirroring, speaking, and moving in tandem with my clients, I provided them with a sense of familiar comfort and ease which helped us work well together. When they leaned forward, I would lean forward. When they crossed their arms, I would cross my arms. When they began speaking slowly and quietly, I would do the same. These subtle actions help to us to communicate more effectively.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“Like everything else in our world, we too are energy. Each one of us is an energy being releasing our own distinctive energy signature that is perceptible to others by way of our choices, perceptions, behaviors, attitudes, and physical cues.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“Energy is contagious and infectious and whether it is the good kind or the bad kind—other people feel it.”
Source: The Art of Body Language: 8 Ways to Optimize Non-Verbal Communication for Positive Impact
“One of the most compelling things about you is the energy you put forth—whether it is positive, negative, or neutral. And that is only the beginning.”
Source: The Art of Preparation: 8 Ways to Plan with Purpose & Intention for Positive Impact