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The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact

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Susan C. Young

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“When you enter a room, a social situation, or a business meeting, be mindful of cues; read between the lines to better understand people and events. What do these things tell you?”

MindfulnessRelationship QuotesCommunication SkillsQuotes By Susan C YoungCustomer Service QuotesMotivational Speaker Susan YoungSusanspeaks ComEmployee EngagementPositive First Impression Quotes
Book:The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
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“How do you know when to advance the conversation or when there's something still unresolved? When you are situationally aware, you watch the body language and notice the cues that are given to you. Listening and observing are being mindful in the best sense of the word.”

MindfulnessRelationship QuotesCommunication SkillsQuotes By Susan C YoungCustomer Service QuotesMotivational Speaker Susan YoungSusanspeaks ComEmployee EngagementPositive First Impression Quotes
Book:The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
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“Being “appropriate” means being suitable, fitting, relevant, or proper in a situation. What may be appropriate in one circumstance can be terribly inappropriate in another. How does one discern? Sometimes it is simply a matter of maturity and experience.”

MindfulnessRelationship QuotesCommunication SkillsQuotes By Susan C YoungCustomer Service QuotesMotivational Speaker Susan YoungSusanspeaks ComEmployee EngagementPositive First Impression Quotes
Book:The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
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“Contextual awareness represents a continuum of behaviors, which illustrates how and why groups of people unite or divide among cultures.”

MindfulnessRelationship QuotesCommunication SkillsQuotes By Susan C YoungCustomer Service QuotesMotivational Speaker Susan YoungSusanspeaks ComEmployee EngagementPositive First Impression Quotes
Book:The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
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“UN-Impressive ‘Compliments’ . . . • When compliments are used as a passive-aggressive way to manipulate others for personal gain. • Delivering a back-handed compliment which makes others feel bad. • Dishonesty—you say it but really do not mean it. • False bravado. • Manufacturing the moment for your ulterior motives. • Pandering to win affection, a vote, or approval. • Exaggerating and being over-zealous. • Being hypocritical. • Expressing preferential treatment or making an unfair comparison. • When it draws attention to a person’s weakness, disabilities, or shortcomings. • When it is inappropriate and off-color.”

Relationship QuotesCommunication SkillsQuotes By Susan C YoungMotivational Speaker Susan YoungSusanspeaks ComPositive First Impression QuotesPositivity QuotesFind The Best In OthersPolish The GoldHow To Give A Compliment
Book:The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact
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“Graciously Accepting a Compliment. How many times have you offered someone a sincere compliment only to have it thrown back in your face as if your assessment were wrong? How did you feel? Women are notorious for this social misstep and poor maneuver. Why do they do it? Rejecting a compliment makes the compliment-giver feel as though they should have said nothing.”

Relationship QuotesCommunication SkillsQuotes By Susan C YoungMotivational Speaker Susan YoungSusanspeaks ComPositive First Impression QuotesPositivity QuotesFind The Best In OthersPolish The GoldHow To Give A Compliment
Book:The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact
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“Refusing someone’s kind words can cause the one doing the complimenting to feel bad. Not only might they regret trying to be nice, but you may have cut off your chances of being complimented by them ever again. Being humble is one thing; being rude is another. Practice receiving compliments with grace, dignity, appreciation, and gratitude. The perfect response to a fine compliment is simply, “Thank you!”

Relationship QuotesCommunication SkillsQuotes By Susan C YoungMotivational Speaker Susan YoungSusanspeaks ComPositive First Impression QuotesPositivity QuotesFind The Best In OthersPolish The GoldHow To Give A Compliment
Book:The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact
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“Why Polish the Gold? • It builds your confidence when you realize that your words have power and can positively influence. • As you seek to find the good in others, you will enjoy the ripple effect reminder for finding the good in yourself. • It makes a great ice-breaker to begin a conversation. • It helps you meet new people and make new friends. • It strengthens your relationships and builds mutual admiration. • It brings more happiness and joy into your life. • A little praise goes a long way to make others happy.”

Relationship QuotesCommunication SkillsQuotes By Susan C YoungMotivational Speaker Susan YoungSusanspeaks ComPositive First Impression QuotesPositivity QuotesFind The Best In OthersPolish The GoldHow To Give A Compliment
Book:The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact
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“Service [sur-vis] noun 1. the act of helping, aiding, or doing work for another. “Does this dictionary definition sound simplistic? Well, it is foundational to delivering world-class, game-changing service. Did you notice it didn’t mention you? True service takes the focus completely off you and devotes it entirely to the needs of another person.”

Relationship QuotesCommunication SkillsQuotes By Susan C YoungMotivational Speaker Susan YoungSusanspeaks ComPositive First Impression QuotesPositivity QuotesFind The Best In OthersPolish The GoldHow To Give A Compliment
Book:The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact
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