“For a very great many years, I asked this question: ‘To communicate or not to communicate?’ If one got himself in such thorough trouble by communication, then of course one should stop communicating. But this is not the case. If one gets himself into trouble by communicating, he should further communicate. More communication, not less, is the answer.” IfsShouldYearsCoursesAnswersCasesTroubleCommunicationCommunicateGreat MenThorough Author:L. Ron Hubbard
“The most dangerous question a prospect or customer asks is "Why should I?" And he may ask it more than once... The product and its communication stream must continue to provide him with both rational and emotional answers.” ShouldMayAsksAnswersDangerousEmotionalProductsCommunicationCustomersRationalStreamsShould I Author:Lester Wunderman
“I'm interested in the murky areas where there are no clear answers - or sometimes multiple answers. It's here that I try to imagine patterns or codes to make sense of the unknowns that keep us up at night. I'm also interested in the invisible space between people in communication; the space guided by translation and misinterpretation.” PeopleTryingSometimesNightSpaceAnswersClearImagineCommunicationAreasPatternsInvisibleMake SenseCodeMultipleTranslationsSpace BetweenMisinterpretation Author:Taryn Simon
“I think the most important key to quality communication and interaction is developing an interest in the person you`re talking with. Most women know the secret to a quality conversation is to ask quality questions and have a sincere interest in hearing the answers. In fact, the best communicators very often say the least. It`s not the extrovert who dominates the conversation that a client feels most connected with, but rather the individual who shows a real and sincere interest in knowing about the life of the person they`re talking with.” ThinkingKnowsFeelsPersonsImportantRealFactsShowsAsksIndividualInterestAnswersSecretQualityTalkingKnowingCommunicationKeysConversationConnectedHearingDevelopingSincereInteractionClientsCommunicatorsExtroverts Author:Tony Robbins
“Will we allow the decline of our language-the language of Shakespeare, Shaw and Steinbeck? Will we abuse our precious gift of communication? Will we bite our mother tongue with the teeth of indifference, crushing the taste buds of clarity and, without prompt application of the antiseptic of education, causing the gangrene of strained metaphors? Stand up, America, and let me hear your answer: Ain't no way, dude!” WayAmericaMotherLanguageAnswersCommunicationTasteLet MeAbuseMetaphorTongueTeethClarityIndifferenceCrushBitesApplicationDeclineBudPromptsPrecious GiftsMother TongueTaste Buds Author:Mike Nichols