“Eighty-five percent of the reasons for failure are deficiencies in the systems and process rather than the employee. The role of management is to change the process rather than badgering individuals to do better.” ReasonIndividualProcessRolesFivePercentManagementEmployeeEightyDeficiencySystems And Processes Author:W. Edwards Deming
“Typical pay increases are not enough to motivate employees, but they are enough to irritate them. … Even when companies create seemingly significant pay differentiation between low and high performers, the actual cash increase is insufficient to sustain performance – or it drives the wrong behaviors. … Effective management is a system, not a pay plan. The mistake is that companies try to solve all their problems with pay.” TryingEnoughProblemPayMistakeCompanyPlansBehaviorLowsPerformancesIncreaseManagementSolveSignificantEmployeePerformersCashTypicalInsufficientDifferentiationMotivate Employees Author:Jeffrey Pfeffer