“Decorating in relation to hotels is really nothing more than planned showmanship or the art of attracting attention in a delightful way and thus creating an increased consumer acceptance. It gives the guest the feeling of anticipation, excitement, expectancy, delight, and pride in the management of his favorit hotel.” WayGivingArtFeelingsAttentionDesignAcceptancePrideCreatingRelationManagementDelightConsumersExcitementHotelGuestsAnticipationDelightfulInterior DesignExpectancyDecoratingShowmanship Author:Dorothy Draper
“Always consider the qualifications of anyone who assumes or professes authority, what do they really know? Authorities on spirituality can rarely give a half coherent explanation of what they persuade us to believe they know. They achieve authority by stage management and then exploit audience suggestibility. Same old trick they have pulled for thousands of years.” KnowsGivingYearsBelieveSpiritualityHalfAudienceAchieveStageAuthorityManagementAssumingTricksExplanationExploitsQualifications Author:Peter J. Carroll
“The first step is to measure whatever can easily be measured. This is OK as far as it goes. The second step is to disregard that which can't be easily measured or to give it an arbitrary quantitative value. This is artificial and misleading. The third step is to presume that what can't be measured easily really isn't important. This is blindness. The fourth step is to say that what can't be easily measured really doesn't exist. This is suicide.” GivingFirstsImportantValuesStepsRiskThirdsManagementSuicideArtificialFourthFirst StepsBlindnessArbitraryMisleadDisregardRisk Management Book:The Empty Raincoat: Making Sense of the Future Source: The Empty Raincoat: Making Sense of the Future
“The old-fashioned idea of a good manager is one who is supposed to know all the answers, can solve every problem himself, and can give appropriate orders to his subordinates to carry out his plans... A good modern manager is like a good coach who leads and encourages his team in never-ending quality improvement.” KnowsGivingIdeasProblemOrderAnswersQualityPlansRiskTeamModernManagementSolveCoachesImprovementManagersAppropriateGood ManOld FashionedSubordinatesNever EndingRisk ManagementGood CoachesGood Manager Author:George E. P. Box
“Managers don't like giving appraisals, and employees don't like getting them. Perhaps they're not liked because both parties suspect what the evidence has proved for decades: Traditional performance appraisals don't work.” GivingPartyRiskEvidencePerformancesManagementDecadesTraditionalManagersEmployeeSuspectsRisk ManagementAppraisal Author:W. Edwards Deming
“This gives the agents of the gods a powerful area of support. All they need to do is to remind their followers constantly of their mortality and to convince them that the afterlife itself is under the personal management of the particular gods they are promoting. The self-protective urges of their worshippers will do the rest.” NeedsGivingSelfPowerfulSupportParticularAreasManagementAgentsConvinceUrgesMortalityFollowersAfterlifeAgnosticPromotingProtectiveWorshippers Book:Manwatching: A Field Guide to Human Behavior Source: Manwatching: A Field Guide to Human Behavior
“It is the responsibility of leadership and management to give opportunities and put demands on people which enable them to grow as human beings in their work environment.” PeopleGivingHumansOpportunityGrowsLeadershipHuman BeingsResponsibilityEnvironmentDemandEmpowermentManagementHospitalityLeadership And ManagementWork EnvironmentResponsibility Of Leadership Author:John Harvey-Jones
“If you ask people to do things and they usually don't get around to them, stop asking yourself, "What's the matter with people these days?" Instead, ask yourself, "What's the matter with me? What am I doing or failing to do that causes people to give me empty promises?"” PeopleIfsGivingMatterAsksCausesFailingPromiseEmptyGive MeAskingManagementThese DaysTime ManagementEmpty Promises Author:Ed Bliss
“Shifting toward management meant greater responsibility and influence, but it also meant giving up programming day-to-day in my role, which was hard because it took me out of my comfort zone.” GivingHardResponsibilityRolesGreaterInfluenceComfortGiving UpManagementProgrammingZoneDay To DayComfort ZoneShifting Author:Marissa Mayer