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How to Know a Person: The Art of Seeing Others Deeply and Being Deeply Seen

Book by David Brooks · 9 quotes · Understanding, Empathy, Relationships

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How to Know a Person: The Art of Seeing Others Deeply and Being Deeply Seen Quotes

“One of the reasons hard conversations are necessary is that we have to ask other people the obvious questions - How do you see this? - if we're going to have any hope of entering, even a bit, into their point of view. Our differences of perception are rooted deep in the hidden kingdom of the unconscious mind and we're generally not aware how profound those differences are until we ask.”

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“We all know people who are smart. But that doesn’t mean they are wise. Understanding and wisdom come from surviving the pitfalls of life, thriving in life, having wide and deep contact with other people. Out of your own moments of suffering, struggle, friendship, intimacy, and joy comes a compassionate awareness of how other people feel—their frailty, their confusion, and their courage. The wise are those who have lived full, varied lives, and reflected deeply on what they’ve been through.”

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“As the neuroscientist Lisa Feldman Barrett writes in her book How Emotions Are Made, “You may think that in everyday life, the things you see and hear influence what you feel, but it’s mostly the other way around: What you feel alters your sight and hearing.” People who are scared take in a scene differently. Our ears, for example, immediately adjust to focus on high and low frequencies—a scream or a growl—rather than midrange frequencies, which include normal human speech. Anxiety narrows our attention and diminishes our peripheral vision. A feeling of happiness, by contrast, widens our peripheral vision. A person who feels safe because of the reliable and empathetic presence of others will see the world as a wider, more open, and happier place. The people who practice effective empathy have suffered in ways that give them understanding and credibility.”

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“In every crowd there are Diminishers and there are Illuminators. Diminishers make people feel small and unseen. They see other people as things to be used, not as persons to be befriended. They stereotype and ignore. They are so involved with themselves that other people are just not on their radar screen. Illuminators, on the other hand, have a persistent curiosity about other people. They have been trained or have trained themselves in the craft of understanding others. They know what to look for and how to ask the right questions at the right time. They shine the brightness of their care on people and make them feel bigger, deeper, respected, lit up.”

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“Some days it seems like we have intentionally built a society that gives people little guidance on how to perform the most important activities of life. As a result, a lot of us are lonely and lack deep friendships. It’s not because we don’t want these things. Above almost every other need, human beings long to have another person look into their face with loving respect and acceptance. It’s that we lack practical knowledge about how to give each other the kind of rich attention we desire. I’m not sure Western societies were ever great at teaching these skills, but over the past several decades, in particular, there’s been a loss of moral knowledge. Our schools and other institutions have focused more and more on preparing people for their careers, but not on the skills of being considerate toward the person next to you. The humanities, which teach us what goes on in the minds of other people, have become marginalized. And a life spent on social media is not exactly helping people learn these skills. On social media you can have the illusion of social contact without having to perform the gestures that actually build trust, care, and affection. On social media, stimulation replaces intimacy. There is judgment everywhere and understanding nowhere.”

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“In this age of creeping dehumanization, I’ve become obsessed with social skills: how to get better at treating people with consideration; how to get better at understanding the people right around us. I’ve come to believe that the quality of our lives and the health of our society depends, to a large degree, on how well we treat each other in the minute interactions of daily life. And all these different skills rest on one foundational skill: the ability to understand what another person is going through. There is one skill that lies at the heart of any healthy person, family, school, community organization, or society: the ability to see someone else deeply and make them feel seen—to accurately know another person, to let them feel valued, heard, and understood. That is at the heart of being a good person, the ultimate gift you can give to others and to yourself.”

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“Our social skills are currently inadequate to the pluralistic societies we are living in. In my job as a journalist, I often find myself interviewing people who tell me they feel invisible and disrespected: Black people feeling that the systemic inequities that affect their daily experiences are not understood by whites, rural people feeling they are not seen by coastal elites, people across political divides staring at each other with angry incomprehension, depressed young people feeling misunderstood by their parents and everyone else, privileged people blithely unaware of all the people around them cleaning their houses and serving their needs, husbands and wives in broken marriages who realize that the person who should know them best actually has no clue. Many of our big national problems arise from the fraying of our social fabric. If we want to begin repairing the big national ruptures, we have to learn to do the small things well.”

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“I want to see people deeply, one by one. You'd think this would be kind of easy. You open your eyes, direct your gaze, and see them. But most of us have all sorts of inborn proclivities that prevent us from perceiving others accurately.”

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