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How to Know a Person: The Art of Seeing Others Deeply and Being Deeply Seen

Book by David Brooks · 4 quotes · Understanding, Empathy, Relationships

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How to Know a Person: The Art of Seeing Others Deeply and Being Deeply Seen Quotes

“Why, over the past two decades, have we seen this epidemic of loneliness and meanness, this breakdown in the social fabric? We can all point to some contributing factors: social media, widening inequality, declining participation in community life, declining church attendance, rising populism and bigotry, vicious demagoguery from our media and political elites. I agree that these factors have all contributed to produce what we are enduring. But as the years have gone by, I have increasingly fixated on what I see as a deeper cause of our social and relational crisis. Our problem, I believe, is fundamentally moral. As a society, we have failed to teach the skills and cultivate the inclination to treat each other with kindness, generosity, and respect. I realize the phrase “moral formation” may sound stuffy and archaic, but moral formation is really about three simple, practical things. First, it is about helping people learn how to restrain their selfishness and incline their heart to care more about others. Second, it’s about helping people find a purpose, so their life has stability, direction, and meaning. Third, it’s about teaching the basic social and emotional skills so you can be kind and considerate to the people around you.”

“Being openhearted is a prerequisite for being a full, kind, and wise human being. But it is not enough. People need social skills. We talk about the importance of “relationships,” “community,” “friendship,” “social connection,” but these words are too abstract. The real act of, say, building a friendship or creating a community involves performing a series of small, concrete social actions well: disagreeing without poisoning the relationship; revealing vulnerability at the appropriate pace; being a good listener; knowing how to end a conversation gracefully; knowing how to ask for and offer forgiveness; knowing how to let someone down without breaking their heart; knowing how to sit with someone who is suffering; knowing how to host a gathering where everyone feels embraced; knowing how to see things from another’s point of view.”

“In this age of creeping dehumanization, I’ve become obsessed with social skills: how to get better at treating people with consideration; how to get better at understanding the people right around us. I’ve come to believe that the quality of our lives and the health of our society depends, to a large degree, on how well we treat each other in the minute interactions of daily life. And all these different skills rest on one foundational skill: the ability to understand what another person is going through. There is one skill that lies at the heart of any healthy person, family, school, community organization, or society: the ability to see someone else deeply and make them feel seen—to accurately know another person, to let them feel valued, heard, and understood. That is at the heart of being a good person, the ultimate gift you can give to others and to yourself.”

“Our social skills are currently inadequate to the pluralistic societies we are living in. In my job as a journalist, I often find myself interviewing people who tell me they feel invisible and disrespected: Black people feeling that the systemic inequities that affect their daily experiences are not understood by whites, rural people feeling they are not seen by coastal elites, people across political divides staring at each other with angry incomprehension, depressed young people feeling misunderstood by their parents and everyone else, privileged people blithely unaware of all the people around them cleaning their houses and serving their needs, husbands and wives in broken marriages who realize that the person who should know them best actually has no clue. Many of our big national problems arise from the fraying of our social fabric. If we want to begin repairing the big national ruptures, we have to learn to do the small things well.”