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That's not what I meant!: how conversational style makes or breaks your relations with others

Book by Deborah Tannen · 4 quotes · Criticism, Asks, Backgrounds

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That's not what I meant!: how conversational style makes or breaks your relations with others Quotes

“All communication is more or less cross-cultural. We learn to use language as we grow up, and growing up in different parts of the country, having different ethnic, religious, or class backgrounds, even just being male or female - all result in different ways of talking.”

“any criticism heard secondhand sounds worse than it would face to face. Words spoken out of our presence strike us as more powerful, just as people we know only by reputation seem larger than life.”