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Frances Hesselbein

Frances Hesselbein Books

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“... I never look at my watch if I'm talking with someone. I think that's such an insulting gesture! It suggests you're trying to gauge whether you think what they're saying is worth your time. Rushing is no way to bring out what's best in people, and I'm always looking for the best. That's what's ultimately behind my determination to take my time.”

PeopleIfsThinkingWayTryingLooksBehindsTalkingWatchesDeterminationMy TimeGesturesInsultingRushingGaugesWorth Your Time
Author:Frances Hesselbein
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“I feel passionately about how I express myself. Language is the greatest motivating force. You can phrase something positively and inspire people to do their best, or negatively and make them feel worried, uncertain, and self-conscious. You can talk at a fast pace and people will get nervous, feel afraid to bring up extraneous thoughts. But those are the very thoughts that might be most important! They might represent that person's best thinking. If you're rushed, you're simply not going to get at that extra level of thinking.”

PeopleIfsThinkingFeelsPersonsImportantSelfMightLanguageForceLevelsInspireConsciousNervousWorriedPhrasesExtrasPaceUncertainPositivelySelf Conscious
Author:Frances Hesselbein
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“Leadership is much less about what you do, and much more about who you are. If you view leadership as a bag of manipulative tricks or charismatic behaviors to advance your own personal interest, then people have every right to be cynical. But if your leadership flows first and foremost from inner character and integrity of ambition, then you can justly ask people to lend themselves to your organization and its mission.”

PeopleIfsFirstsCharacterAsksInterestViewsIntegrityBehaviorAmbitionFlowOrganizationWho You AreMissionsTricksBagsCynicalCharismaticManipulativePersonal InterestIntegrity And Character
Author:Frances Hesselbein
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