Source: Effective Apology: Mending Fences, Building Bridges, and Restoring Trust
Filter quotes by topic
Famous John Kador Quotes
“We value apology in the abstract, but turn our backs on it in practice.”
Source: Effective Apology: Mending Fences, Building Bridges, and Restoring Trust
“Apology may be scorned, but it retains its inherent value.”