“Apology sends the clearest signal that we have the strength of character to reconcile ourselves with the truth.” CharacterApologySignalsReconcileStrength Of Character Book:Effective Apology: Mending Fences, Building Bridges, and Restoring Trust Source: Effective Apology: Mending Fences, Building Bridges, and Restoring Trust
“Accepting the apology signals the acknowledgment of a need to move forward, but not necessarily together.” NeedsTogetherMovingAcceptingMoving ForwardApologySignalsAcknowledgment Book:Effective Apology: Mending Fences, Building Bridges, and Restoring Trust Source: Effective Apology: Mending Fences, Building Bridges, and Restoring Trust