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Kate O'Neill Books

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“Strategic Optimism is not about ignoring the limitations, risks, or harms that do exist; in fact, it’s about acknowledging the full reality of the current situation and the full range of possible outcomes, mitigating the worst outcomes, and working diligently toward achieving the best.”

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Book:A Future So Bright: How Strategic Optimism and Meaningful Innovation Can Restore Our Humanity and Save the World
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“Many of the reasons why digital transformations, strategic transformations, and cultural transformations sputter, stall, or fail entirely is because they meet with human resistance to change on a personal level.”

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Book:A Future So Bright: How Strategic Optimism and Meaningful Innovation Can Restore Our Humanity and Save the World
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“I’m not here to say that analytics are bad. I’m here to say that analytics are human. Or at least, they represent the real needs and genuine interests of actual human beings; they’re proxies for people. And as such, we are honor bound to be respectful with them, to consider them with nuance and care, to let them guide us toward creating experiences of delight or at least outcomes that fulfill mutual needs, not to use them, manipulate them, and exploit them.”

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Book:Pixels and Place: Connecting Human Experience Across Physical and Digital Spaces
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