“I don't need every customer. I'm primarily in the business of selling a product for money. How much effort do I really want to devote to satisfying people who are unable or extremely unlikely to pay for anything?” PeopleWantNeedsEffortPayProductsCustomersSellingSatisfyingUnlikely Author:Marco Arment
“Instapaper is much bigger today than I could have predicted in 2008, and it has simply grown far beyond what one person can do. To really shine, it needs a full-time staff of at least a few people.” PeopleNeedsPersonsTodayCan DoBiggerShiningStaff Author:Marco Arment