“I don't need every customer. I'm primarily in the business of selling a product for money. How much effort do I really want to devote to satisfying people who are unable or extremely unlikely to pay for anything?” PeopleWantNeedsEffortPayProductsCustomersSellingSatisfyingUnlikely Author:Marco Arment
“With a Web and iPhone app, I try to find new and tiny ways to delight my customers. They may not notice, but it helps drive goodwill and makes your product remarkable.” WayTryingMayHelpingProductsDelightCustomersTinyRemarkableGoodwillIphoneAppsApps For Iphone Author:Marco Arment
