“The fact that used cars is our largest category is a good example. We would not have sat in a conference room and said, "Hey, how about used cars?" So what can be learned that is extensible to other companies is to ask what are your customers doing with your products that maybe you didn't anticipate that they would do? How do you think of your customers as your research and development lab, as opposed to having an R&D lab at headquarters?” ThinkingSaidFactsUsedAsksRoomsBusinessCompanyCarExampleProductsDevelopmentResearchCustomersHeySatCategoriesConferencesAnticipateThink Of YouLabsGood ExamplesResearch And DevelopmentHeadquartersUsed Car Author:Meg Whitman
“People ask me, how is managing in the New Economy different from managing in the Old Economy? Actually, it's a lot the same. It's about the financial discipline of the bottom line, understanding your customers, segmenting your customers by their needs, and building a world-class management team.” PeopleWorldNeedsDifferentAsksUnderstandingLinesCompanyClassEconomyTeamBuildingDisciplineEconomicsManagementBottomFinancialCustomersAsk MeBottom LineWorld ClassFinancial Discipline Author:Meg Whitman
“Many companies operate from more of a command-and-control environment - they decide what's going to happen at headquarters and have the organization execute. That doesn't work here because it's the community of users who really have control. So we enable, not direct. We think of our customers as people, not wallets. And that has implications for how we run the company. We partner with our customers and let them take the company where they think it's best utilized.” PeopleThinkingHappensRunningCommunityCompanyEnvironmentDirectOrganizationCustomersPartnersCommandUsersImplicationsWalletsHeadquartersCommand And Control Author:Meg Whitman
“We also need to reduce corporate tax rates. This applies to small, medium and large businesses. At 35 percent, we have the second highest corporate rates in the world. It restricts the growth of small enterprises that need to plow capital back into their businesses and forces companies and jobs to move overseas.” WorldNeedsJobsMovingForceGrowthCompanyTaxesHighestPercentRateMediumsFinanceCorporateEnterprise Author:Meg Whitman
