“The fact that used cars is our largest category is a good example. We would not have sat in a conference room and said, "Hey, how about used cars?" So what can be learned that is extensible to other companies is to ask what are your customers doing with your products that maybe you didn't anticipate that they would do? How do you think of your customers as your research and development lab, as opposed to having an R&D lab at headquarters?” ThinkingSaidFactsUsedAsksRoomsBusinessCompanyCarExampleProductsDevelopmentResearchCustomersHeySatCategoriesConferencesAnticipateThink Of YouLabsGood ExamplesResearch And DevelopmentHeadquartersUsed Car Author:Meg Whitman
“eBay had two main things that really spoke to me. It enabled individuals to do things that they could not have done without the Web. The second thing was what Pierre said: "People have met their best friends on eBay. What this has enabled is truly online community."” PeopleSaidTwoDoneIndividualFriendshipCommunityInternetMetsOnlineSpokesEbay Author:Meg Whitman
“We have always said that advertising is just the icing on the cake. It is not the cake.” SaidAdvertisingCakeAdvertising AgenciesMegIcingIcing On The Cake Author:Meg Whitman
“I want to work with the teachers' union. But as I said out there, we have to put the kids first and we are letting down a generation of California children. It's not acceptable.” WantFirstsChildrenSaidKidsTeacherGenerationsUnionsCaliforniaAcceptableTeachers Unions Author:Meg Whitman
