“The leader feels the pulse of a burning passion and communicates that heat at every opportunity. He or she lives the dream, breathes the vision, sleeps the mission, and eats the goals every day. The leader shares those goals all the time with everyone. It is a vibration the entire organization can feel.” FeelsDreamPassionOpportunityGoalSleepLeaderVisionShareOrganizationCommunicateMissionsBreatheBurningHeatVibrationsPulseLiving The DreamBurning Passion Book:You The Leader Source: You The Leader
“It is said if an organization listens to the complaint of a customer and the problem is fixed, the customer remains a loyal customer and tells approximately seven others about the experience. Conversely, if a person is ignored and the problem not fixed, that customer will not deal with that organization anymore and will tell approximately twenty other people about the negative experience.” PeopleIfsPersonsSaidProblemDealsNegativeOrganizationTwentiesRemainsSevenCustomersFixedLoyalIgnoredComplaintsLoyal CustomersNegative Experiences Author:Phil Pringle
“If we cannot serve a person who we can see, how can we serve a God whom we cannot see? Some just have to have their own thing and be the “boss”. I grieve for these people who have become the King of their own tiny mound, when they could have been a Prince in a major organization.” PeopleIfsPersonsHas BeensKingsMajorsOrganizationTinyGrievingBossCould Have Been Author:Phil Pringle
