“The architecture of change involves the design and construction of new patterns, or the reconceptualization of old ones, to make new, and hopefully more productive, actions possible.” ActionChangeDesignPatternsArchitectureHopefullyProductiveConstruction Book:Change Masters Source: Change Masters
“Sports is a perfect activity in which to see streaks and cycles, organizational and otherwise, in action - and to watch confidence build or erode. There are repeated episodes of performance with similar rules and clear winners or losers. I added team sports to my studies of business because there are excellent parallels to work groups in the performance of sports teams and also excellent parallels to larger, more complex businesses or organizations in the strategy, structure, and culture surrounding any particular team.” ActionCultureSportsPerfectStudyTeamStrategyWinnerExcellentLoserOrganizational Author:Rosabeth Moss Kanter
“The difference between "winners" and "losers" is not whether they face obstacles and setbacks - we all do, and it is inevitable that plans do not unfold exactly as imagined or that unexpected events surprise us or that a few mistakes happen. The real difference is that "winners" bounce back from a fumble or a loss by refusing to panic, analyzing the situation and looking for positive actions they can take to correct the problem, and then go on to resume winning.” RealProblemActionWinningLossMistakeSituationSurpriseObstaclesInevitableWinnerUnexpectedLoserSetback Author:Rosabeth Moss Kanter
“Innovation is an outgrowth of initiative, and initiative - taking positive actions in a belief that your actions can make a difference - is a big part of confidence.” ActionBeliefInnovationMaking A DifferenceInitiative Author:Rosabeth Moss Kanter
“Pessimists see problems as stemming from stable and universal causes, thus making them less susceptible to corrective action. Optimists, in contrast, view problems as temporary and resulting from specific factors that will either change or be changed.” ProblemActionCausesViewsChangedOptimismUniversalFactorsTemporaryContrastStableOptimistPessimistSusceptible Author:Rosabeth Moss Kanter
