“most of us persist in regarding leadership as synonymous with - indeed solely derived from - high position. Perhaps the notion of grass-roots leadership strikes us as too much of an oxymoron; confronted with apparent paradox, our imaginations fail. ... I believe that in the future, our ideas about the nature of leadership will undergo a radical transformation. As the instrumental use of knowledge continues to redefine the nature and purpose of organizations, we will begin to look at those on the front lines for leadership.” BelieveLooksIdeasUsePurposeI BelieveImaginationLeadershipLinesToo MuchFailingFrontsPositionRootsOrganizationTransformationNotionStrikesRadicalGrassParadoxPersistOxymoronUse Of Knowledge Author:Sally Helgesen
“Top-down leaders, by withholding power from those in the ranks, deprive them of the ability to use the expertise and information vested in them to respond directly and with speed to customer concerns.” UseLeadershipAbilityLeaderInformationConcernCustomersSpeedExpertiseWithholdingTop Down Author:Sally Helgesen