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“Preferring confusion to order is not limited to waiting lines but spills over into other sectors of life, at least in Rome and other more southern regions of the country. One of these is driving, an area where stereotypes about Italians, or at least about Romans, tend to be confirmed. Gridlock, here caused by a willful invasion of the intersection, is a daily occurrence. Red lights and stop signs often are viewed as optional. Using la freccia (directional lights) to signal an intention to turn right or left is infrequent, to say the least, or else left to the last minute, that is when the driver has already begun his turn, frequently from the farthest lane on the opposite side of the roadway.”

“...the seemingly widespread conviction of many ordinary Italians that polite behavior such as standing in line is either a Nazi characteristic or a British folly, one that in any event has no real application to this country. Indeed, although things are now gradually changing, left to themselves many Italians appear constitutionally unable to stand in line. “Where do you think you are, in Bulgaria?” a well-dressed man once snarled at me when I protested that he had pushed ahead of me on the cashier’s line at a downtown café.”

“The fact that the policemen didn’t know their stuff didn’t really surprise me. Not long before, I had asked three different Rome traffic policemen, or vigili, how old a child had to be before being able to ride in the front passenger seat of a car and had gotten three totally different answers. Not so hard to understand, I guess for two reasons. First, if you get your job through pull and not merit then you don’t really need to get good grades on a qualifying exam and, second, if Parliament changes the law every few years it is understandably difficult to keep up.”