“When you buy bananas all you want is the fruit not the skin, but you have to pay for the skin also. It is a waste. And you the customer should not have to pay for the waste.” WantShouldPayWasteSkinsFruitCustomersBananas Author:Shigeo Shingo
“The most dangerous kind of waste is the waste we do not recognize.” KindProcessDangerousWasteImprovementManufacturingContinuous ImprovementKaizenQuality In BusinessLean ManufacturingSystems And Processes Author:Shigeo Shingo
