“When you buy bananas all you want is the fruit not the skin, but you have to pay for the skin also. It is a waste. And you the customer should not have to pay for the waste.” WantShouldPayWasteSkinsFruitCustomersBananas Author:Shigeo Shingo
“We have to grasp not only the Know-How but also 'Know Why', if we want to master the Toyota Production System.” IfsKnowsWantKnow HowMastersProductionsToyotaLean Manufacturing Author:Shigeo Shingo
