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The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change

Book by Stephen Covey · 3 quotes · Principles, 7 Habits, People

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The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change Quotes

“Empathic listening takes time, but it doesn't take anywhere near as much time as it takes to back up and correct misunderstandings when you're already miles down the road; to redo; to live with unexpressed and unsolved problems; to deal with the results of not giving people psychological air.”

“Empathic listening is so powerful because it gives you accurate data to work with. Instead of projecting your own autobiography and assuming thoughts, feelings, motives and interpretation, you're dealing with the reality inside another person's head and heart. You're listening to understand. You're focused on receiving the deep communication of another human soul.”