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The Power of a Positive No: How to Say No and Still Get to Yes

Book by William Ury · 4 quotes · Focus, Respect, Refuse

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All Focus Respect Refuse Positive Power Attack Interest Need Acknowledge Confidence Consequence Important React Relationship Stand Up Withdraw Action Alternative Anchor Attention

The Power of a Positive No: How to Say No and Still Get to Yes Quotes

“You need confidence to stand up for yourself in the face of the other’s reaction. You need power to be able to follow through on your No if the other refuses to respect it.”

Power Confidence Respect Refuse Stand Up Follow Through React

Book:The Power of a Positive No: How to Say No and Still Get to Yes

Source: The Power of a Positive No: How to Say No and Still Get to Yes

“As Gandhi recognized and demonstrated, perhaps the chief positive power we have in a world of relationships is the ability to withdraw our cooperation if the other refuses to respect our legitimate interests.”

Interest Power Relationship Respect Refuse Withdraw Cooperate

Book:The Power of a Positive No: How to Say No and Still Get to Yes

Source: The Power of a Positive No: How to Say No and Still Get to Yes

“If you open a door, however, as Diane Nash did with her persistent questions, you offer the other a way out and all your power can be deployed in persuading them to take it. In short, rather than working to frustrate the other, focus on redirecting their attention to a positive outcome.”

Attention Power Positive Door Outcome Persuade Redirect

Book:The Power of a Positive No: How to Say No and Still Get to Yes

Source: The Power of a Positive No: How to Say No and Still Get to Yes

“Most attackers are looking for easy victims. They’re not looking for a fight, not even a verbal one. Saying No makes you a less attractive target. Submitting and being nice to attackers in the hope that they will be nice to you in return is not the safest strategy.” Saying “No!” helps you gather your energy, reminds you of your right to say No, draws attention, and expresses your power.”

Energy Power Nice Victim Target Fight Submit Right Attack Say No

Book:The Power of a Positive No: How to Say No and Still Get to Yes

Source: The Power of a Positive No: How to Say No and Still Get to Yes