“This book [ "Win"] is based on the interviews with three dozen Fortune 400 - or Forbes 400, the richest people, and a couple dozen of the top CEOs.I wanted to know what language they use to be successful, and I wanted to know the attributes that could then be applied to the average individual.” PeopleKnowsBookUseWantedThreeWinningIndividualLanguageSuccessfulCoupleFortuneAverageInterviewsBeing SuccessfulAttributesDozenCeoForbesUse To Be Author:Frank Luntz
“It applies even more to politicians because they are living, breathing embodiments of the language that they use. And it's why how you start the conversation, and how you end it, matters so much.” EndsMatterUseLanguagePoliticianConversationBreathingEmbodiment Author:Frank Luntz
“When you're selling a product or service, you don't have - it doesn't have to be absolutely perfect, although I've provided language that is. When you're a politician, one wrong word changes the entire - changes the meaning of something.” LanguagePerfectProductsPoliticianSellingWrong Words Author:Frank Luntz
“The most powerful call to action of anything that we've ever tested: Let's get to work.I didnt create that phrase. It came from Rick Scott, the current governor of Florida.” ActionPowerfulCurrentsPhrasesMost PowerfulGovernorsFloridaTestedCall To Action Author:Frank Luntz
“Rick Scott used let's get to work to say: All these politicians talk; it's time to do. Everybody else talks about the problem; it's time to find the solution.” ProblemUsedPoliticianSolutions Author:Frank Luntz
“The visual is important. "Let's get to work" says let's get it done, and that's what they want.” WantImportantDoneVisualsGet It Done Author:Frank Luntz
“The perfect opening is the word imagine, because imagine allows you to communicate in the eyes and the vision of the listener rather than yours. And the best illustration of that is "1984." Room 101 in "1984" - everyone's read it, and we all have our own imagination of what that looks like.” LooksEyeImaginationPerfectRoomsVisionImagineCommunicateOpeningListenersIllustration Author:Frank Luntz
“By the way, for those who are listening, I absolutely define - I have a face for radio. Unfortunately, I've got a voice for print. So I apologize for the sandpaper you're listening to.” WayFacesVoiceListeningRadioPrintApologizingI ApologizeSandpaper Author:Frank Luntz
“My father was a dentist, and I always thought that he was one of the 10. It's an interesting way to personalize and humanize, which is one of the most important aspects of communication.” WayImportantFatherInterestingCommunicationAspectDentistInteresting Ways Author:Frank Luntz
“If you just heard 90 percent of dentists recommend something, it's too statistical. Nine out of 10 says: Well, it's just virtually everyone. It leads you to think of that joke about the one dentist. But so much of communication.” IfsThinkingWellsHeardCommunicationJokesPercentNineDentist Author:Frank Luntz