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The Art of Connection: 8 Ways to Enrich Rapport & Kinship for Positive Impact

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Susan C. Young

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“How Can You Show You Are Interested? • Pay close attention. • Ask how you can help. • Ask probing questions. • Practice great listening. • Invite people to participate. • Express curiosity without judgment. • Find a way to help others achieve their goals. • Keep your mind open to innovative ideas. • Make introductions and connect like-minded people. • Get to know people first before talking about yourself. • Consider how and why they feel/think/believe as they do.”

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Book:The Art of Connection: 8 Ways to Enrich Rapport & Kinship for Positive Impact
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“What makes you curious about someone when meeting them for the first time? Do they have a fascination factor? Is there something special about them that stands out? What makes you want to learn more?”

TrustRelationship QuotesCommunication SkillsQuotes By Susan C YoungCustomer Service QuotesSpeaker Susan YoungFirst Impressions QuotesBest Motivational SpeakersBest Keynote SpeakersCuriosity And Being Interested
Book:The Art of Connection: 8 Ways to Enrich Rapport & Kinship for Positive Impact
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“Be fiercely curious about who they are, what they do, what they like, and what they need. If you pay attention to them, they will pay attention to you.”

TrustRelationship QuotesCommunication SkillsQuotes By Susan C YoungCustomer Service QuotesSpeaker Susan YoungFirst Impressions QuotesBest Motivational SpeakersBest Keynote SpeakersCuriosity And Being Interested
Book:The Art of Connection: 8 Ways to Enrich Rapport & Kinship for Positive Impact
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“communication skills, quotes by Susan C Young, relationship quotes, trust, speaker Susan Young, first impressions quotes, best motivational speakers, best keynote speakers, curiosity and being interested, customer service quotes”

TrustRelationship QuotesCommunication SkillsQuotes By Susan C YoungCustomer Service QuotesSpeaker Susan YoungFirst Impressions QuotesBest Motivational SpeakersBest Keynote SpeakersCuriosity And Being Interested
Book:The Art of Connection: 8 Ways to Enrich Rapport & Kinship for Positive Impact
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“Lenee's aunt is a master conversationalist who can enter a party of strangers and leave with a handful of new best friends. When she walks into a room, she is on a mission to learn everyone else’s story. Her focus is so completely dedicated to hearing about others that her own story is irrelevant to the conversation. It feeds her feelings of joy to get to know others and hear their stories. Try it!”

TrustRelationship QuotesCommunication SkillsQuotes By Susan C YoungCustomer Service QuotesSpeaker Susan YoungFirst Impressions QuotesBest Motivational SpeakersBest Keynote SpeakersCuriosity And Being Interested
Book:The Art of Connection: 8 Ways to Enrich Rapport & Kinship for Positive Impact
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“Memory Makes Magic Happen “Have you ever been away from someone for a while and when you are reunited after a long absence, they ask about something or someone whom you talked about previously? My friend Teresa Palm is an amazing massage therapist. Months can go by between our appointments, however, without missing a beat, she can start up our conversations exactly where we left off ages ago. Her memory has always impressed me and demonstrated that she is interested enough to remember things which were meaningful to me. She always conveys a sincere interest which makes me feel great.”

TrustRelationship QuotesCommunication SkillsQuotes By Susan C YoungCustomer Service QuotesSpeaker Susan YoungFirst Impressions QuotesBest Motivational SpeakersBest Keynote SpeakersShowing Interest
Book:The Art of Connection: 8 Ways to Enrich Rapport & Kinship for Positive Impact
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“If you truly want to impress someone, remember points they shared in previous conversations and mention it when you reconnect.”

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Book:The Art of Connection: 8 Ways to Enrich Rapport & Kinship for Positive Impact
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“When you ask people about themselves, are you just being polite or do you truly want to know? When you focus your intention and questions on them, it makes them feel special and valued. However, if you don’t sincerely want to know, it can backfire as appearing insincere.”

TrustRelationship QuotesCommunication SkillsQuotes By Susan C YoungCustomer Service QuotesSpeaker Susan YoungFirst Impressions QuotesBest Motivational SpeakersBest Keynote SpeakersShowing Interest
Book:The Art of Connection: 8 Ways to Enrich Rapport & Kinship for Positive Impact
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“A wise business practice is to become a prolific note-taker if you aren’t already. When you’ve had a great conversation or interaction with someone—whether it is on a conference call, Skype, in a meeting, or even in passing—jot down a note or two about your time together. Then you can reference it the next time you see each other or speak again. Since most of us don’t have as extraordinary a memory as my friend Teresa Palm, taking notes is a smart and easy way to show that you are interested and care.”

TrustRelationship QuotesCommunication SkillsQuotes By Susan C YoungCustomer Service QuotesSpeaker Susan YoungFirst Impressions QuotesBest Motivational SpeakersBest Keynote SpeakersShowing Interest
Book:The Art of Connection: 8 Ways to Enrich Rapport & Kinship for Positive Impact
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