Quotessence
Home / Quotes / Quote by Jeffrey Gitomer

Quote by Jeffrey Gitomer

“Improve writing skills: 1. Keep paragraphs short. 2. Use bold and CAPS to make points. 3. Start with a question or short statement. 4. Give me meat in the middle. All meat. 5. Make me smile, think, or act at the end.”

Quote by Jeffrey Gitomer

Author

Jeffrey Gitomer
Jeffrey Gitomer

Jeffrey Gitomer is an American author, speaker, and sales training expert. He is best known for his best-selling book 'The Art of Selling,' which has become a classic in the sales field. Gitomer's works cover a range of topics including sales, customer service, and leadership, and his books and training courses are widely popular worldwide. more

You May Also Like

“The best way to apologize is to let the customer vent first. Don't interrupt, just take notes and make empathetic noises. You can even tell the customer that it makes you mad too. Second, ask the customer what their speed of need is. Tell them what they ant to hear. That you apologize, that you understand how they feel, that you are meeting with the appropriate people to get a resolve, and that it will be done in 24-hours.”

“If you find common subjects or interests with a prospect, you can establish a business friendship. Ask about a diploma or picture. Your prospect will be glad to talk about what he/she just did or likes to do. Try to captivate him or her in intelligent conversation with engaging questions about their interests. It's obviously better if you're versed in the subject, because that's where rapport is established. Get the prospect to talk about their passions and what makes them happy.”

“From the tiny birds of the air and from the fragile lilies of the field, we learn the same truth, which is so important for those who desire to live a life of simple faith: God takes care of His own. He knows our needs. He anticipates our crises. He is moved by our weaknesses. He stands ready to come to our rescue. And at just the right moment, He steps in and proves Himself as our faithful heavenly Father.”